We aim to provide fast and reliable shipping for all orders placed on Mad Jack Golf.  Below are our standard shipping policies based on Shopify best practices:
Processing Time:
✅ Orders are processed within 1-3 business days (excluding weekends and holidays).
✅ You'll receive a confirmation email with tracking information once your order ships.
Shipping Methods & Rates:
We offer several shipping options at checkout, including standard, expedited, and express shipping. Rates are calculated based on your location and order weight.
Estimated Delivery Times:
USA Standard Shipping: 5-10 business days
USA Expedited Shipping: 3-5 business days
International Standard Shipping: 10-20 business days
International Expedited Shipping: 5-10 business days
Delivery times are estimates and may vary due to carrier delays, holidays, or customs.
Free Shipping:
✅ We offer free standard shipping on orders over $75 (USA only).
✅ International free shipping thresholds may vary and will be displayed at checkout.
Order Tracking:
You'll receive a tracking link via email once your order ships.
Track your order anytime via our Order Tracking Page.
Shipping Restrictions:
🚫 We currently do not ship to PO Boxes, APO/FPO addresses, or certain countries due to carrier limitations.
🚫 International customers are responsible for any customs duties or import taxes.
Lost or Delayed Packages:
If your package is delayed or lost, contact us at madjackgolfllc@gmail.com with your order number, and we’ll assist promptly.
Pre-Orders & Backorders:
If you purchase a pre-order or backordered item, we’ll notify you of expected shipping dates. Orders containing both in-stock and pre-order items will ship when all products are available unless specified otherwise.
Refunds & Returns We want you to love your purchase! If you’re not satisfied, we’re here to help.