Help

Help Center
Welcome to the Help Center for Mad Jack Golf! We're here to make your shopping experience smooth and enjoyable. Below are answers to common questions. If you need further assistance, feel free to contact us.

1. Ordering & Payment
Q: How do I place an order?
Simply browse our products, select the item(s) you love, and click "Add to Cart." Follow the checkout process to complete your purchase.
Q: What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

2. Shipping & Delivery
Q: How long does shipping take?
Orders typically ship within 1-3 business days. Delivery times vary based on location:
USA: 3-10 business days
International: 5-20 business days
Q: How can I track my order?
Once your order ships, you'll receive an email with a tracking number. You can also track your order here with your order number.

3. Returns & Exchanges
Q: What is your return policy?
We offer a 30-day return policy. Items must be unused and in original packaging. To start a return, visit our Returns Portal.
Q: Can I exchange an item?
Yes! Contact our support team with your order details, and we’ll guide you through the exchange process.

4. Product Questions
Q: Are your golf accessories suitable for all skill levels?
Absolutely! We offer products designed for beginners to advanced golfers.
Q: How do I know which accessory is right for me?
Check out our Buying Guides or contact us for personalized recommendations.

5. Account & Security
Q: Do I need an account to order?
No account is required, but creating one lets you track orders and view past purchases.
Q: Is my payment information secure?
Yes! We use SSL encryption to keep your information safe.

6. Contact Us
Still need help? We're here for you!
✉ Email: madjackgolfllc@gmail.com
Thank you for choosing Mad Jack Golf your golf accessory needs!